June 20, 2018

KFC chicken shortage forcing 750 restaurants to close due to ‘bird-brained’ DHL contract decision, says GMB

The mass chicken shortage which has forced KFC to close 750 of its 900 UK outlets [1] is down to a ‘bird-brained’ decision to award the delivery contract to DHL in order to save money, says GMB.

Until last week, the fried chicken giant delivered poultry to UK outlets via expert food distribution firm Bidvest Logistics. In a bid to increase profits, KFC awarded the contract to DHL on Tuesday – causing 255 redundancies and the closure of a Bidvest depot. GMB tried to warn KFC of the folly this decision, but money talked for the fast food chain.

Bidvest had a network of distribution centres across the UK – now DHL are trying to do the job with just one. KFC’s penny-pinching decision has not only cost 255 jobs, but leaves hundreds of workers at closed KFC restaurants not getting paid.

Mick Rix, GMB National Officer, said: “We tried to warn KFC this decision would have consequences – well now the chickens are coming home to roost. 

“Bidvest are specialists – a food distribution firm with years of experience. DHL are scratching around for any work they can get, and undercut them. 

“It’s an absolute cock up. KFC are left with hundreds of restaurants closed while DHL try and run the whole operation out of one distribution centre – where conditions are an utter shambles.

“Three weeks ago KFC knew they had made a terrible mistake, but by then it was too late.

“KFC’s bird-brained decision has caused untold misery to customers, to Bidvest workers and restaurant staff who are not being paid.

“Now they’ve been left with egg on their face.”


[1]  http://www.bbc.co.uk/news/business-43110910